How to Fix Your Grey Facebook Account

How to Fix Your Grey Facebook Account

How do you fix a 'Grey' Facebook account? That's the question that I was trying to solve for several days after discovering I was unable to share my Instagram Insights with a company I wanted to work with. I had no clue what a grey account was before I embarked on the rather painstaking journey of figuring out what was wrong. After spending days combing through my Facebook settings, I finally found out that once you have a grey account, you are totally doomed and need to start your facebook page over from scratch. Just kidding- there's a way to fix it. Here is what worked for me:
First step: Make sure your Instagram is a Business Page. Switch your account to a Personal Account, then back to a Business Account. If you get a red popup when changing back that says it looks like you have a Grey account, continue reading for how to get out of the grey Facebook account zone.
Important: It's not an Instagram issue or the company you are trying to work with. If you have a grey account, it's 100% your Facebook Page. A 'Grey Account' occurred if you turned a private page into a public page or merged duplicate pages anytime since opening the account (this apparently looks shady to Facebook).
Try this if you still have the login to the main account (not the Facebook Page, the regular account where you can add friends) . If you don't have access to the main private account, scroll to the second instruction list. This is a helpful excerpt by 'Timmy' in the Facebook Community Center, but didn't work for me.
"1. Log into your main (regular account)... and if you don't have one, create one.
2. In the core Facebook menu, choose "Manage Business" (at the time of this writing, it's found on the top Right of the page with a little down arrow icon... next to the also super small lock icon for security. The arrow icon is the farthest icon to the top right for easy reference.
3. On the menu, choose "Settings." The menu at the time of this writing is two tab style links: Home, Settings... and that's it. It's located at the top left below the login name.
4. On the menu on the left hand side, choose "Shared Logins."
5. The text that I saw when I clicked on shared logins is this: "If you use shared logins (also called gray accounts) to manage your Facebook Pages and ad accounts, add them to Business Manager. When you do this, you'll have permission to work on any of the assets with the same roles that the shared login has. If the shared login owns ad accounts and Pages, you can also transfer that ownership to your Business Manager. Business Manager is a more secure way to manage your Facebook Pages and ad accounts."

6. AND... we're done: simply click on "Add Shared Login" " (end of excerpt)
 
If you no longer have access to the main account, here's what you need to do. 
 
1. Create new private Facebook account (account #2)
2. Add account #2 as an administrator for the grey Facebook page.
3. Delete account (#1) from administrator list, leaving only the new Account #2 as Administrator. (If you're concerned about losing access, keep Account #1 as an editor, but I don't know if that will still work)
4. Create Business Page for Account #2 (The account setup for a Business Page for Facebk was as annoying as the grey facebook page and didn't want to register a new account at first. It finally registered after I completely logged out of Facebook and reset my browser).
 
Once you have done the 4 steps, check to see if you can connect your insights. If not, make sure your Instagram is still connected.
Good luck turning your grey facebook page into a cheerful functioning one!
XOXO
Kate Stoltz
Note: This post is not affiliated with Facebook or Instragram. This post was simply created to help people that are struggling with trying to fix a grey facebook page. 
.
Back to blog

5094 comments

HIRE A PROFESSIONAL HACKER TO RECOVER YOUR STOLEN FUNDS/BYTEPHANTOM CYBER RECOVERY:I never thought I would be a victim of a romance scam—let alone one involving cryptocurrency It started innocently enough I met someone on a dating app She said all the right things We chatted every day for weeks Eventually the topic of crypto came up She said she was investing in a new coin with inside knowledge and offered to help me get in early I was cautious but she never directly asked for money Instead she guided me through the process of buying crypto and sending it to a “wallet I controlled” But once the funds left my account I couldn’t touch them again When I questioned it the excuses started Eventually she vanished I had sent over $65,000 in ETH and stablecoins I was heartbroken and furious—at her and at myself. I reported it to my local cybercrime unit but they had no clear leads On a Google thread I found someone who had gone through the same thing and recovered their funds with the help of Bytephantom Cyber Recovery I got in touch and they began tracing the transfers Eventually they found that the scammer had cashed out through a centralized exchange with weak KYC They coordinated with the exchange submitted evidence and after nearly two months they recovered about 70% of the stolen funds More than the money it felt like I got a piece of myself back I now share this to warn others: scammers can be incredibly convincing. Protect your heart—but especially protect your wallet And if you’ve already been hit recovery is possible Don’t give up Just contact Bytephantom Cyber Recovery sure they can be of help.

WHATSAPP:+18064713793
EMAIL:Bytephantom@cyberservices.com

Garret Ferguson

How I Recovered My Stolen $873,463 – A True Testimony

My name is Richie Leo, and I’m sharing this message with a heart full of gratitude and hope. Several months ago, I was a victim of a devastating online scam that cost me a staggering $873,463. I was devastated, confused, and had nearly given up on ever recovering my money — until I came across Wizard George Cyber Service.
Through their exceptional cyber recovery expertise and deep investigative skills, Wizard George and his team were able to trace, track, and recover the full amount that was stolen from me. Their professionalism, speed, and transparency truly amazed me.
If you’re reading this and you’ve been scammed — whether it’s crypto, investment fraud, or any kind of online theft — don’t give up. I strongly recommend reaching out to Wizard George Cyber Service.

Here’s how to contact them:

🌐 Website: https://wizardgeorgecyberservice.com
📧 Email: wizardgeorgecyberservice(AT) g m a l L. C o M
WHATSAPP::: +18076989213

They gave me a second chance. They can help you too.

Richie Leo

I never thought my boyfriend was cheating on me until I decided to take some steps by knowing the activities going on in his phone, especially messages and call logs. Thanks to kelvin, a friend referred me to him and he was able to get me all I needed to know about my boyfriend’s activities on his cell phone. If you need any help on any spy job you can contact him via his mail: kelvinethicalhacker@gmail.com, text him Signal +1(341)465-4599. mnk,j

dda liey554

I used to think my credit card situation was bad—until I realized how much worse it had gotten due to unpaid debts and a mortgage loan from years ago. Things didn’t improve until I came across some reviews about Dark Tangent Cyber Service. According to others, they assist people who have been victims of credit repair scams.

I decided to give them a try, and to my surprise, they helped resolve my credit card issues and addressed problems related to my mortgage. Within a short period, my FICO score increased significantly—reaching 798. They also worked to remove negative items from my credit report, which felt almost unreal.

I’m grateful for their help. Contact him via: darktangentcyberservices@gmail.com or Cellphone #: (360) 567-8677

Braina Hopkins

I watched a podcast on the internet about a blogger who narrated her story on how she got cured from Genital herpes after drinking a Herbal Medicine from a man called dr excel who is a herbalist, then immediately I contacted the same herbal man for the same herbal medicine to help get rid of my herpes that I have got for more than three years" I received the herbal meds from him which I drink for several weeks then after two weeks I tested negative so I have promised to also keep telling good things about him. feel free to share your herpes situation with him on his website: https://excelherbalcure.com and his WhatsApp number +1 509 883 9893

Janita

Leave a comment